Operations and Systems

Service Description

Typical services at this level may include: - Workflow and process review - Staffing roles and responsibilities - SOPs and basic operating systems - POS, inventory, and retail systems - Customer flow and customer experience - Event and visitor operations - Scheduling and day-to-day organization - Cost, margin, and process review - Identifying bottlenecks and inefficiencies - Recommendations for tools, systems, and next steps Operations and systems work can be billed hourly or scoped as a project, depending on the need.